Daily metrics
If you have connected several platforms that sync daily metrics (steps, resting heart rate, active minutes, sleep, ...), you choose in Coachbox which platform we pull that data from.
Why do I have to choose?
Different devices measure your daily metrics, and the values don't always match. Coachbox therefore pulls daily metrics from one chosen platform, so you don't end up with conflicting or duplicate numbers.
For example: you train with a Polar, but you wear your Garmin all day. You probably want your steps, active minutes and resting heart rate to come from Garmin, even though your workouts are on Polar.
What does each platform send?
Platforms don't all send the same values, and that difference often decides which one you pick here.
| Platform | What comes in |
|---|---|
| Garmin Connect | Steps, active minutes, sleep and HRV |
| Oura | Sleep, HRV and recovery values |
| Polar Flow | Steps, calories, activity zones, sleep, HRV and breathing rate |
| Suunto | Steps and calories |
| Fitbit | Steps, active minutes, calories, weight and body fat |
If you pick Suunto or Fitbit, the sleep and HRV fields in your calendar stay empty. That is not a fault: those values don't come from there.
Polar Flow does send sleep and HRV, but no resting heart rate. Polar measures no lowest heart rate for the night, only an average over roughly the first four hours of your sleep. In Coachbox that average sits in the Average heart rate during sleep field; the resting heart rate field stays empty.
Polar keeps your sleep and HRV for the last four weeks. We fetch that history in one go as soon as you connect, so you don't have to wait for the next night.
If your sleep or HRV from Polar doesn't come in, you probably haven't accepted all mandatory consents in Polar Flow. Polar then withholds that data from us. You can change this in the Polar Flow app under your account settings.
Pick the sleep fields you see
Sleep hours and HRV are in your metrics by default. The other sleep values come in just as well, but your calendar only shows the fields you picked yourself for each day. If a value is not in that selection, it looks as though it never arrived while it is simply there.
Here is how to switch on more:
- In your calendar, click the metrics icon on a day and choose View details.
- Click the three-dots button at the bottom of the window.
- Choose Field selection.
- Tick what you want to see and click Save.
These sleep values are available there:
- Average heart rate during sleep
- Breathing rate
- Sleep score and sleep efficiency
- Deep sleep, REM sleep, light sleep and awake during the night
Your choice applies to all your days at once, not only the day you had open. Your coach sets this up separately for their own view, so feel free to pass it on to them.
Important: this is only about daily metrics
This choice only decides where your daily metrics come from. Your workouts are not affected: they still come in from the platform you recorded the activity with, regardless of this setting.
Choosing the platform
- Go to Settings → Synchronisation.
- Under Metrics the choice appears once you have connected more than one platform with metrics support.
- Pick the platform you wear day to day.
The choice takes effect immediately. You can change it any time you switch devices. You will find it both on the web and in the Coachbox app, and only you can change it: your coach cannot set this for you.
Metrics or health data not coming in?
Don't see your daily metrics or health data (steps, sleep, resting heart rate, HRV, ...) show up, even though your workouts come in fine? Your metrics source is probably still set to a device you no longer wear.
For example: you once connected a Polar, but you now train with a Garmin. As long as Polar stays selected as the metrics source, Coachbox ignores the health data your Garmin sends.
Go to Settings → Synchronisation → Metrics and pick the device you wear day to day now. From then on your metrics come in from the right platform.