Coachbox Knowledge Base
Athletes

Adding Athletes

To start coaching an athlete in Coachbox, you first need to add them to your account. The athlete will receive an invitation email to join your team.

How to add an athlete

There are two ways to add an athlete:

From the calendar

  1. Click on the athlete picker (your name in the top left)
  2. Click Add athlete at the bottom of the sidebar

Athlete picker sidebar with Add athlete button

From the Athletes page

  1. Click on your profile picture in the top right corner
  2. Go to the Athletes tab
  3. Click Add athlete

Athletes overview page

Filling in the invitation form

After clicking Add athlete, a dialog opens where you enter the athlete's details:

Add athlete dialog

  • First Name — The athlete's first name
  • Last Name — The athlete's last name
  • E-mail — The email address where the invitation will be sent

Coach access rights

If your team has multiple coaches or staff members, a permissions table is shown below the form. Here you can select which team members get access to the new athlete's data, and for which modules:

  • Calendar — View and manage the athlete's training schedule
  • Milestones — View and manage goals and milestones
  • Zones — View and manage training zones
  • Testing — Access test results and protocols
  • Races — View race calendar and results
  • Annual planning — View and edit the annual training plan
  • Statistics — Access training statistics and analytics

Click Add athlete to send the invitation.

What happens after the invitation?

After you click Add athlete, the athlete receives an invitation email:

  • New to Coachbox — The athlete creates an account with a password and accepts the invitation.
  • Already on Coachbox — If the athlete already uses Coachbox (with another coach, or self-coached), they can choose to accept or decline your invitation.

You will only be able to access the athlete's schedule after they accept the invitation.

Adding multiple athletes

After a successful invitation, you can click Add another athlete to immediately invite the next athlete without closing the dialog.

Resending an invitation

If an athlete did not receive the invitation email, you can resend it:

  1. Open the athlete picker
  2. Click the three dots next to the athlete
  3. Choose "Show profile"
  4. Click "Resend invitation"

⚠️ This option is only visible for athletes who have not yet accepted their invitation.

Invitation email not received

If your athlete is not receiving the invitation email, check the following:

  • Spam folder: ask the athlete to check their spam or junk mail folder. Invitation emails sometimes end up there, depending on the email provider.
  • Email address: verify that the address was entered correctly. A typo is easy to miss.
  • Resend: follow the steps above to send a new invitation.

Still not working? Contact support and include the athlete's email address.

Good to know

  • You can view all your athletes and their status on the Athletes tab in your account settings.

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