Coachbox Knowledge Base
Athletes

Notifications

Coachbox keeps you informed about what happens with your athletes and their training through real-time notifications.

Accessing notifications

Click the bell icon in the top right navigation bar to see recent notifications in a popup. Click Show all to open the full notifications page.

Unread notifications are indicated by a badge on the bell icon.

Notifications inbox with detail panel

Notification types

You receive notifications for various events:

  • Workout executed — An athlete completed a planned workout
  • Workout not executed — A planned workout was not performed
  • Unplanned workout — An athlete recorded a workout that was not on the plan
  • Workout moved — A workout was rescheduled to a different date
  • Workout deviation — A completed workout deviates more than 20% from the planned values
  • New message — You received a message from an athlete or coach
  • New comment — Someone commented on a workout, message, note, or metric
  • New note — A note was added to the calendar
  • New metric — A metric entry was created
  • New milestone — A milestone was reached
  • New race — A race was added
  • Zone changes — Training zones were created or updated
  • Birthday — An athlete's birthday
  • Gear distance — Equipment has reached its distance threshold
  • Sync completed — A workout was synced from a connected device (Garmin, Wahoo, Polar, etc.)

Folders

Notifications are organized into three folders:

  • Inbox — New and unread notifications
  • Archive — Notifications you have archived
  • Trash — Deleted notifications

Use the Action dropdown to move notifications between folders or to mark them as read/unread.

Viewing a notification

Click on a notification to see its details in the right panel. Depending on the type, you can:

  • View the workout, note, or metric details
  • Edit the related workout
  • Analyse the workout data
  • Go to calendar to see the athlete's schedule
  • Send a message to reply directly

Notification settings

You can control which notifications you receive and whether you also get email alerts:

  1. Click on your profile picture in the top right corner
  2. Go to SettingsNotifications
  3. Toggle each notification type on or off
  4. Optionally enable email notifications per type

Disabling a notification type in-app automatically disables the email notification for that type as well.

Good to know

  • Notifications are loaded in batches as you scroll — older notifications load automatically.
  • You can select multiple notifications and perform bulk actions (mark read, move, delete).
  • Athletes in the Muted athletes group will not generate notifications.
  • Click Mark all as read in the popup to clear all unread badges at once.

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