Workouts Not Visible

If an athlete reports they cannot see their planned workouts, there are several things to check.

Common causes

1. Coaching weeks advance setting

Coaches can limit how far ahead athletes see their training plan. If workouts are planned further ahead than the allowed window, they will not be visible to the athlete.

How to check:

1. Go to the Athletes tab
2. Click the ⋮ menu on the athlete's row → Edit profile
3. Scroll to Show workouts to athletes
4. Check the number of weeks in advance the athlete can see

Increase this value or set it to the team default if the athlete needs to see workouts further ahead.

2. Show workouts toggle

There is a toggle on the calendar toolbar that controls whether planned workouts are currently visible to the athlete. Make sure this is enabled.

3. Workout sync not completed

If the workout was synced from a device (Garmin, Wahoo, etc.) and is not showing:

• Check if the connection is still active via Settings → Synchronisation
• The workout must have been completed after the sync was set up
• Some platforms only forward workouts from their own devices (e.g., Garmin Connect only sends Garmin-recorded workouts)

See Setting up synchronisation for more details.

4. Wrong athlete selected

As a coach, make sure you are viewing the correct athlete's calendar. Click the athlete picker (top left) and select the right athlete.

5. Date range

The calendar shows a limited number of weeks. Use the navigation arrows or Today button to ensure you are looking at the correct date range.

Still not working?

If none of the above resolves the issue, contact support@coachbox.app with:

• The athlete's name and email
• The date range of the missing workouts
• Whether the issue affects planned workouts, completed workouts, or both